Call Center Advisor
Company: VirtualVocations
Location: Baltimore
Posted on: February 1, 2025
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Job Description:
A company is looking for a Call Center Advisor - Retail
eCom.
Key Responsibilities
Provide first-tier customer service support for inbound
communications, addressing client needs and issues
Engage in active listening to confirm information, identify
customer needs, and provide solutions
Resolve shipment issues and manage follow-ups on customer inquiries
and requests
Required Qualifications
High School diploma or G.E.D
At least 1 year of customer service experience
Experience communicating with customers via an e-commerce marketing
platform
Ability to work in a fast-paced call center environment
Reliable internet access and ability to work rotating Saturdays
Keywords: VirtualVocations, Cherry Hill , Call Center Advisor, Other , Baltimore, New Jersey
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