Contact Center Representative
Company: VirtualVocations
Location: Newark
Posted on: February 1, 2025
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Job Description:
A company is looking for a Contact Center Representative to
provide support and advocacy to caregivers seeking services.
Key Responsibilities
Deliver exceptional customer service using empathy and advocacy
Engage with caregivers and referral sources through various
communication channels
Conduct outreach and follow-up to expedite the eligibility and
enrollment process
Required Qualifications
2+ years of customer service or intake experience, preferably in a
healthcare environment
Ability to connect quickly with others using empathy and
inquiry
Experience with Salesforce is a plus
Bilingual skills are a plus
Keywords: VirtualVocations, Cherry Hill , Contact Center Representative, Other , Newark, New Jersey
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