Parts Associate
Company: RV Value Mart Inc
Location: Manheim
Posted on: September 27, 2024
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Job Description:
Description:Job Summary:Performs a variety of customer service,
in store, marketing, promoting, advertising and stocking duties
related to the receiving, sale and delivery of parts and
accessories that contribute to the efficient, safe, and profitable
operation of the dealerships parts department. Ongoing
responsibility for assisting with the counter parts sales and
customer service responsibilities.Supervisory
Responsibilities:NoneDuties/Responsibilities:Serves customer by
helping them select productsDrives sales through engagement of
customers, suggestive selling, and sharing product knowledgeGreets
and receives customers in and welcoming mannerResponds to customer
questionsDirects customers by escorting themProvides outstanding
customer serviceInstall in-store signageCreate product tagsManage
product displaysManage store appearance (cleaning, front facing,
straightening)Rotate product stockingUpdate product information
(pricing, SKU, bar codes)Participate in offsite eventsMaintain
parts inventory systemDetermine best parts suppliersOrder parts and
accessoriesReceive partsManage inventory levelsReturn parts
(Defective, warranties, obsolete)Perform cycle countsAssist with
physical inventoryPrepare for daily operationsAssist customers in
anyway neededComplete parts sales transactionsPromote product
benefits and featuresTrack lost part salesTroubleshoot daily
issuesManage quote bookMaintain office equipmentOrder office
suppliesOrder and maintain shop suppliesMaintain customer
filesParticipate in staff meetingsParticipate in internal and
vendor trainingParticipate in cross-trainingReview professional
publicationsNetwork with industry representativesAny other assigned
tasksRequirements:Required Skills/Abilities:Excellent verbal and
written communication skills.Excellent interpersonal and customer
service skills.Excellent sales and customer service
skills.Excellent organizational skills and attention to
detail.Excellent time management skills with a proven ability to
meet deadlines.Strong analytical and problem-solving skills.Ability
to function well in a high-paced and at times stressful
environment.Education and Experience:At least 1 year of experience
in Parts Department operations preferred.Ability to use standard
computer applications such.Ability to work extended hours and
weekends as needed.Basic knowledge of recreational vehicles is
preferred.Ability to apply techniques of suggestive selling in
daily work.Physical Requirements:Prolonged periods of sitting at a
desk and working on a computerProlonged periods of walking and
standingProlonged periods of bending and kneelingAbility to safely
use a ladder and work at heightsMust be able to lift up to 50
pounds at timesOther duties:Please note this job description is not
designed to cover or contain a comprehensive listing of activities,
duties or responsibilities that are required of the employee for
this job. Duties, responsibilities and activities may change at any
time with or without notice.PI4a38abb6d564-25660-35610854
Keywords: RV Value Mart Inc, Cherry Hill , Parts Associate, Other , Manheim, New Jersey
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