GENERAL MANAGER
Company: https:/wayup.com/sitemap.xml
Location: Hackettstown
Posted on: October 26, 2024
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Job Description:
Benefits:
If you are interested in applying for this job, please make sure
you meet the following requirements as listed below.
401(k)
Dental insurance
Health insurance
Vision insurance
Job Description:
The Crunch Manager will ensure the members receive the highest
quality of service and facilities. He or she will exhibit an
ability to achieve the financial targets for the club as outlined
in the annual budget by motivating, leading, supervising and
coordinating the activities of employees engaged in servicing our
member needs. He/She will demonstrate an aptitude and command of
all company wide policies and initiatives to ensure the integrity
of the Crunch brand.
Reports to:
Owner
Requirements:
4 year college degree preferred
4 years management experience required
Fitness management experience preferred
Current Cardiopulmonary Resuscitation (CPR) required
Special Skills:
Excellent written and verbal communication
Creative management techniques
Strong organizational skills
Strong leadership skills
Strong administrative skills
Strong customer service skills
Strong computer skills
Responsibilities:
Administration/Organization
Demonstrate a working knowledge of all standard operating
procedures and policies that pertain to the club.
Communicate and implement club policies and procedures to
employees.
Encourage staff to work as a team and be productive.
Illustrate an ability to make decisions.
Recruit and hire the highest possible caliber of staff.
Sales/Revenue Management
Demonstrate the ability to lead, motivate, and manage team.
Achieve desired sales goals.
Achieve desired revenue goals thru the leadership and motivation of
employees.
Implement and support company programs and promotion to help
generate new sales leads for optimum new membership growth.
Ensure that Team maintains proper tracking forms and the daily
leads.
Ensure that all promotions are effectively communicated to the team
and all other appropriate staff.
Ensure ongoing prospecting and generation of new prospective
members.
Review sales-related written communication such as proposal,
letters and promotional pieces for effectiveness, spelling,
accuracy and distribution
Ensure that he staff has a high level of knowledge about the clubs
programs, facilities and equipment.
Emphasize importance of staff involvement in the community and
neighborhood businesses.
Personal Training/Revenue Management
Demonstrate ability to lead, motivate and manage personal training
department.
Achieve desired personal training revenue and session production
goals.
Achieve desired revenue and production results thru the leadership
and motivation of employees.
Implement and support company programs and promotion to help
generate new pt client acquisition for optimum member base
penetration.
Facilitate integration of Personal Training products into point of
sale presentations to maximize the number of orientation sessions
scheduled and packages sold.
Ensure Personal Training team follows proper procedures in session
redemption.
Oversee PT manager in ensuring all components of departmental
objectives are satisfied.
Operations
Coordinate and work within club support functions of Fitness, Sales
and Marketing, Accounting, Information Technology.
Support personnel related problems or difficulties by following
club procedure and documentation.
Resolve member complaints in an expeditious and tactful manner
following club procedure and documentation.
Promote a professional and welcoming atmosphere that enhances the
quality of service and care offered to the members.
Ensure the club meets standards for cleanliness, maintenance,
safety, and security.
Conduct weekly detailed inspection of the club with the Maintenance
Manager utilizing cleaning checklist and forward information to
appreciate staff.
Ensure visible maintenance items are repaired promptly, proper
signage is posted and if possible out of service equipment removed
from the floor.
Reinforce to staff the cleanliness is everyone's responsibility,
not just the maintenance staff.
Ensure proper inventory of maintenance parts.
Track completion of opening/closing checklists, stage management,
repair & maintenance log, locker log and cleaning checklist.
Assist in the processing/submission and approval of payroll.
Financial
Exhibit an understanding of budgets and income statements.
Establish controls of expenses and purchasing of club supplies.
Display an ability to keep expenses at or below budget.
Demonstrate an ability to articulate variances in
revenue/sales/expenses versus budget.
Leadership/Motivation
Serve as a role model for employees.
Communicate effectively by holding weekly and individual meeting
with all key club personnel.
Provide an inspirational environment that welcomes honest feed back
from employees and takes action to ensure a quality, working
environment.
Oversee, support, direct and develop department heads.
Profit Centers
Illustrate an ability to drive profit center revenue such as
personal training, retail, etc---
Monitor flagged check-in's to increase revenue and collections.
Demonstrate an ability to increase revenue per member.
Accountabilities
Implement and support company programs and promotion to help
generate new sales leads for optimum new membership growth.
Oversees expense goals by managing payroll and general and
administrative expenses.
Ensure that the clubs meet Crunch standards for cleanliness,
maintenance, safety, security and physical plant operations.
Keep current in knowledge of key competitors.
Conduct frequent walk thrus.
Measurement Standards
Successful management of all financial budgetary goals.
Ensure standards of clubs cleanliness and customer service
excellence.
Demonstrate professionalism by leading by example.
Membership retention.
Timely completion of assigned tasks and projects.
Follow all policies and procedures.
Above description may be subject to change or alteration at any
time.
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Keywords: https:/wayup.com/sitemap.xml, Cherry Hill , GENERAL MANAGER, Executive , Hackettstown, New Jersey
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