Product Manager - Digital Service
Company: Comcast Corporation
Location: Philadelphia
Posted on: October 22, 2024
Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. As a Fortune 50 leader, we set the pace in a
variety of innovative and fascinating businesses and create career
opportunities across a wide range of locations and disciplines. We
are at the forefront of change and move at an amazing pace, thanks
to our remarkable people, who bring cutting-edge products and
services to life for millions of customers every day. If you share
in our passion for teamwork, our vision to revolutionize industries
and our goal to lead the future in media and technology, we want
you to fast-forward your career at Comcast.Job SummaryWe are
seeking a versatile and dynamic Product Manager to join our team.
The ideal candidate will be a generalist with the ability to adapt
and excel across various functions within the product lifecycle.
This role requires a strategic thinker who can define product
requirements, prioritize feature development, and ensure
exceptional product delivery. Preferred candidate will have
experience with Adobe Analytics.Job DescriptionKey
Responsibilities: -
- Business Requirements: Translate business requirements into
experience and platform requirements to support Minimum Viable
Products (MVP). Identify user stories and criteria for evaluating
new functionality. Facilitate build vs. buy decision-making. -
- Product Development: Define product requirements and prioritize
feature development to ensure excellent product delivery. Identify
opportunities to develop and enhance the product experience,
translate these opportunities into user stories, track progress of
development, and monitor success as the product goes to market. -
- Cross-Functional Collaboration: Work with project teams to
understand business and user needs, helping to refine requirements
at a feature level. Provide subject matter guidance to employees as
required. -
- Opportunity Identification: Identify new opportunities to
support specific market KPIs and establish long-term vision and
strategy for experiences and platforms. Plan and prioritize product
feature backlog for development by product engineering teams.
Ensure alignment of the product backlog with business value or
return on investment (ROI). -
- Data Reporting: Establish a reporting structure to track
customer behavior and ensure transparency in data flows within and
to/from the product. Ensure reporting ties together with the plan
of record (POR). -
- Design Refinement: Refine UI and UX designs based on MVE
requirements and intended use cases. -
- Product launch: Work closely with platforms and development
teams to support the implementation and launch plans. -
- Identify strategic service to sales moments: Work closely with
ecommerce team to identify strategic moments in the customer
lifecycle that can transition from a service to sales moment to
help support the broader base management strategy and goals. -
-Qualifications: -
- Proven experience in product management, with a track record of
defining and delivering successful products. -
- Strong ability to translate business objectives and user needs
into clear product requirements and actionable user stories. -
- Excellent communication and collaboration skills, with the
ability to work effectively across different functions and levels
of the organization. -
- Ability to think strategically and act tactically, with a keen
eye for detail and a passion for continuous improvement. -
- A generalist mindset, with the ability to adapt and excel
across various functions within the product lifecycle. -
-Additional Information: This role offers the opportunity to work
in a fast-paced, innovative environment where your contributions
will have a significant impact on the success of our products. If
you are a proactive, adaptable, and strategic thinker who thrives
on new challenges, we encourage you to apply. -Consistent exercise
of independent judgment and discretion in matters of
significance.Regular, consistent and punctual attendance. Must be
able to work nights and weekends, variable schedule(s) as
necessary.Other duties and responsibilities as assigned.Employees
at all levels are expected to:Understand our Operating Principles;
make them the guidelines for how you do your job.Own the customer
experience think and act in ways that put our customers first, give
them seamless digital options at every touchpoint, and make them
promoters of our products and services.Know your stuff be
enthusiastic learners, users and advocates of our game-changing
technology, products and services, especially our digital tools and
experiences.Win as a team make big things happen by working
together and being open to new ideas.Be an active part of the Net
Promoter System a way of working that brings more employee and
customer feedback into the company by joining huddles, making call
backs and helping us elevate opportunities to do better for our
customers.Drive results and growth.Respect and promote inclusion &
diversity.Do what's right for each other, our customers, investors
and our communities.Disclaimer: This information has been designed
to indicate the general nature and level of work performed by
employees in this role. It is not designed to contain or be
interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications.Comcast is proud to be an equal
opportunity workplace. We will consider all qualified applicants
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, national origin, disability,
veteran status, genetic information, or any other basis protected
by applicable law.Skills:Product Requirements; Strategic
Objectives; Waterfall Project Management; Prioritization; Business
RequirementsBase pay is one part of the Total Rewards that Comcast
provides to compensate and recognize employees for their work. Most
sales positions are eligible for a Commission under the terms of an
applicable plan, while most non-sales positions are eligible for a
Bonus. Additionally, Comcast provides best-in-class Benefits to
eligible employees. We believe that benefits should connect you to
the support you need when it matters most, and should help you care
for those who matter most. That's why we provide an array of
options, expert guidance and always-on tools, that are personalized
to meet the needs of your reality - to help support you physically,
financially and emotionally through the big milestones and in your
everyday life. Please visit the on our careers site for more
details.EducationBachelor's DegreeWhile possessing the stated
degree is preferred, Comcast also may consider applicants who hold
some combination of coursework and experience, or who have
extensive related professional experience.Relevant Work
Experience5-7 Years
Keywords: Comcast Corporation, Cherry Hill , Product Manager - Digital Service, Executive , Philadelphia, New Jersey
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