CherryHillRecruiter Since 2001
the smart solution for Cherry Hill jobs

Bilingual Customer Support Engineer

Company: VirtualVocations
Location: Jamaica
Posted on: October 30, 2024

Job Description:

A company is looking for a Bilingual Customer Support Engineer.



Key Responsibilities

Manage multiple customer support tickets, prioritizing based on urgency
Triage, troubleshoot, and reproduce customer issues to resolve product issues
Provide best-in-class customer service through various communication channels


Required Qualifications and Education

Bilingual in English and Spanish
Experience with Cisco, Palo Alto, Juniper, Checkpoint, and Fortinet products
Technical certifications such as Cisco, Microsoft, Linux, or Cyber Security related
Knowledge of Network Security, Firewall, and Linux
Experience with incident management systems like Zendesk or Jira

Keywords: VirtualVocations, Cherry Hill , Bilingual Customer Support Engineer, Engineering , Jamaica, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Cherry Hill RSS job feeds