Shift Supervisor Trainee
Company: CVS Health
Location: Edgewood
Posted on: May 9, 2024
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Job Description:
Bring your heart to CVS Health. Every one of us at CVS Health
shares a single, clear purpose: Bringing our heart to every moment
of your health. This purpose guides our commitment to deliver
enhanced human-centric health care for a rapidly changing world.
Anchored in our brand - with heart at its center - our purpose
sends a personal message that how we deliver our services is just
as important as what we deliver. Our Heart At Work Behaviors
support this purpose. We want everyone who works at CVS Health to
feel empowered by the role they play in transforming our culture
and accelerating our ability to innovate and deliver solutions to
make health care more personal, convenient and affordable. Position
Summary The Shift Supervisor Trainee role is an entry-level,
short-term role that prepares an employee to perform a higher-level
supervisory role, such as Operations Supervisor or Shift
Supervisor. The Shift Supervisor Trainee performs work as directed
in order to prepare for future supervisory responsibilities,
completes basic operations and management skills training, and also
learns about key aspects of the business (e.g., building customer
loyalty through exceptional service) and CVS/pharmacy culture. Upon
successful completion of the training program, Shift Supervisor
Trainees are eligible to be considered for promotion to open
Operations Supervisor or Shift Supervisor positions. These key
leadership roles support the CVS Store Management team in driving
store execution and performance while building consumer loyalty to
CVS/pharmacy through a focus on excellent customer service. When
there is no manager onsite, the Operations Supervisor or Shift
Supervisor leads the store staff, ensures that store operations run
smoothly, and is responsible for ensuring the completion of all
opening and closing procedures. Essential Functions: 1. Management
Work effectively with store management and store crews Supervise
the store's crew through assigning, directing and following up of
all activities Effectively communicate information both to and from
store management and crews 2. Customer Service Assist customers
with their questions, problems and complaints Promote CVS customer
service culture. (Greet, offer help, and thank) Handle all customer
relations issues in accordance with company policy and promote a
positive shopping experience for all CVS customers Maintain
customer/patient confidentiality Required Qualifications Deductive
reasoning ability, analytical skills and computer skills. Advanced
communication skills. Ability to work a flexible schedule,
including some early morning, overnight and weekend shifts, to work
overtime as needed. Preferred Qualifications Experience in retail
Education High School diploma or equivalent preferred but not
required. Pay Range The typical pay range for this role is: $16.00
- $19.50 This pay range represents the base hourly rate or base
annual full-time salary for all positions in the job grade within
which this position falls. The actual base salary offer will depend
on a variety of factors including experience, education, geography
and other relevant factors. In addition to your compensation, enjoy
the rewards of an organization that puts our heart into caring for
our colleagues and our communities. The Company offers a full range
of medical, dental, and vision benefits. Eligible employees may
enroll in the Company's 401(k) retirement savings plan, and an
Employee Stock Purchase Plan is also available for eligible
employees. The Company provides a fully-paid term life insurance
plan to eligible employees, and short-term and long term disability
benefits. CVS Health also offers numerous well-being programs,
education assistance, free development courses, a CVS store
discount, and discount programs with participating partners. As for
time off, Company employees enjoy Paid Time Off ("PTO") or vacation
pay, as well as paid holidays throughout the calendar year. Number
of paid holidays, sick time and other time off are provided
consistent with relevant state law and Company policies. For more
detailed information on available benefits, please visit
jobs.CVSHealth.com/benefits We anticipate the application window
for this opening will close on: 07/19/2024
Keywords: CVS Health, Cherry Hill , Shift Supervisor Trainee, Hospitality & Tourism , Edgewood, New Jersey
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